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On-line Services



Inactive hide details for InstructionsInstructions
The term "registered users" refers to the individuals that have been given a "username" and "password" for the particular electronic service or Web-based Information System.

In order to obtain a "username" and "password", you have to, either register to the electronic service/Information System, or refer to the respective Government Organisation. The means of disposal of the "password" depend on the level of security of each electronic service/Information System and is explained at the respective Website.

For your convenience, the on-line services that are available up to date, have been grouped according to the object of the service and are shown below in a classified manner according to the audience they are referring to. That is, the broader the audience they are referring to, the higher they are displayed in the list.

The groups that have been formed up to now, in order of classification are:

  1. Submission of Complaints/Charges
  2. Job Vacancies-Labour Inspection
  3. Education-Libraries-Books
  4. Post Office-Government Printing Office/Statistical Service Publications
  5. Vehicles-Communications
  6. Taxation-Duties
  7. Subsidies-Funding-Financial Assistance-Structural Funds
  8. Companies-Trade-Quality Standards
  9. Immovable Property
  10. Elections
  11. Others



Citizen Complaints

On-line submission of complaints to the Commissioner for Administration (Ombudswoman), by Ministries, Departments, Services, the Public Service Commission, the Cyprus Police, the National Guard, Legal Persons of Public Justice and Local Authorities (Municipalities and Local Communities).



Complaint - Independent Authority for the Investigation of Allegations and Complaints Against the Police
Complaint - Independent Authority for the Investigation of Allegations and Complaints Against the Police

Complaint against Police
Online Complain Form to the Independent Authority for the Investigation of Allegations and Complaints Against the Police

Consumer Complaints

On-line submission of complaints regarding consumer products and services (Competition and Consumer Protection Service). The electronic service provides the facility to attach digital forms and photographs (pictures).



Dangerous Products

Be informed on-line about the dangerous products in the Cyprus Market, which have been detected by the Competent Service of the Ministry of Commerce, Industry and Tourism.



Notification of Dangerous Products

On-line notification of dangerous products (Competition and Consumer Protection Service). The electronic service provides the facility to attach digital forms and photographs (pictures).



Labour Relationships-Submission of Anonymous Complaint

On-line submission of anonymous complaint, on labour relations issues, such as employment termination, no salary payment, benefits, working hours, etc (Department of Labour Relations).



Labour Relationships-Submission of Eponymous Complaint

On-line submission of eponymous complaint, on labour relations issues, such as employment termination, no salary payment, benefits, working hours, etc (Department of Labour Relations).



Audit Office-Submission of Complaint

On-line submission of complaint to the Audit Office, for various issues, such as awards of tenders, projects execution, various irregularities, etc. The complaints are examined from the Audit Office and the investigation findings are conveyed to the Competent Ministries, along with the suggestions for the measures that need to be taken into consideration.



Job Vacancies

Search for and find the job vacancies that you are interested in on-line. The electronic service is provided by the Department of Labour and has a plethora of search criteria, such as occupation, job location, contract type, minimum monthly wage, etc.



Job Applicants

The Department of Labour is the provider of the Register and Search for Job Vacancies Web-based System, and allows registered users to have access to their job finding application, as well as carrying out certain activities on-line.



Vacancies Registration

The Register and Search for Job Vacancies Web-based System is provided by the Department of Labour and allows registered recruiters (users) to register job vacancies, to process the vacancies that have been previously registered and to carry out certain activities on-line.



Notification of Accident

On-line notification of accidents that have occurred at the work place (Department of Labour Inspection).



Notification of Occupational Disease(s)

On-line notification of occupational disease(s) (Department of Labour Inspection).



Notification of Construction Site(s)

On-line “prior notification of construction site(s)” (Department of Labour Inspection).



Factory Registration

On-line application for factory registration (Department of Labour Inspection).



Working with Asbestos

On-line application for a acquiring a licence concerning the work of insulating or coating with asbestos (Department of Labour Inspection).



LabourDispute-Mediation

On-line application to the Department of Labour Relations for Mediation in Labour Dispute.



HHI-Online Applications

On-line application forms to the Higher Hotel Institute of Cyprus for registering in the Short Duration Educational Programmes, participating in Further Educational Programmes, applying for accommodation into the Halls of Residence and participating in the Alumni Association.



eLearning

Be educated on-line with the courses offered by the Cyprus Pedagogical Institute. The electronic service is provided to registered users.



Libraries in Cyprus

Search on-line in the Public Access Catalogues (Libraries) in Cyprus.



Cyprus University Library

Search for and find on-line, books, journals, audiovisual material, etc, in the various catalogues (Central Library, Archaeological Research Unit, Turkological Collection and Main Catalogue) of the University of Cyprus Library.



Postal Codes

Be informed on-line, for the correct way of writing your mailing address and the post code, in order to ensure that your letters or other mailing items, will reach its destination on time.



Postal Rates

On-line calculation of the postal rates (stamps) that need to be paid for dispatching/sending letters, newspapers, magazines, books, parcels, etc via standard mail within Cyprus or abroad, according to the weight of the item.



Postal Rates-DATAPOST

On-line calculation of the postal rates that need to be paid for dispatching/sending books, parcels and other items via the EMS/DATAPOST service abroad, according to the weight and the type (Airmail, Surface/S.A.L) of the item.



Collective Stamps

On-line ordering of collective stamps. The electronic service is provided to registered users and offers an on-line representation of the stamps available for purchase.



PrintOffice Publications

On-line ordering of the available for purchase, Government Printing Office publications. In the publications list, the displayed indicators EL (Greek) and EN (English) indicate the language in which the publications are available at, as well as the price of each publication. The electronic service is offered to registered users.



StatisticalService Alert

The electronic “Alert” service of the Statistical Service provides the opportunity to the registered users to be instantly notified, via e-mail, on the updated topics uploaded in the Website. The users during the on-line registration process have the option of selecting which topics they would like to be notified on.



Statistical Publications

On-line ordering of the most recent and main publications of the Statistical Service. The provided electronic service is provided to registered users.



Road Tax Licence

Electronic renewal and payment system of your road tax licence. The road tax licence can be printed directly on to your printer.



R.T.D Online Services

The Road Transport Department’s Web-based Information System provides to the registered users, vehicle owners (individuals, companies), car importers and MOT Centres, the following electronic services and facilities:

Vehicle Owners can
Create a new account
Renew Road Tax Licence on-line
View, change and/or correct residential and
correspondence addresses
View vehicle details
View driving licence/professional driving licence details
View road transport licence details

Car Importers can
Apply for a new account
Apply for vehicle registration
Submit the certificate of conformity details

MOT Centres can
Apply for a new account
Apply for vehicle registration
Issue receipt of payment
Issue technical control certificate
Submit vehicle inspection results



Ship Arrivals

Search on-line to find out which ships arrive at the Limassol and Larnaca ports.



Online Payments for Seafarers’ Booklet (SISRB) / Endorsements / Certificates
Electronic payment system for: the issuance of Seafarer’s Identification and Sea Service Record Book (SISRB), the issuance of endorsements attesting the recognition of non Cyprus certificates, the issuance of Cyprus certificates of competency and Cyprus training certificates.

Authentication of Seafarers' Certificates Services
Users of this electronic service can attest the authenticity of the seafarers’ certificates issued by the Department of Merchant Shipping.

TAXISΝΕΤ-Taxes/VAT

The TAXISNET Web-based Service of the Inland Revenue Department and VAT Service provides to the registered users (Natural and Legal Persons) the following electronic services:

  • On-line submission of Income Tax Returns of Natural (Employees, Self-employed) and Legal Persons (Companies, Cooperatives, Employers)
  • On-line submission of V.A.T Returns (V.A.T 4 form)
  • On-line submission of the Recapitulative Statement (VIES 1 form)
  • On-line submission of the INTRASTAT Return for Arrivals (INTRASTAT 1.1 form)
  • On-line submission of the INTRASTAT Return for Dispatches (INTRASTAT 1.2 form)
  • Massive on-line submission of Income Tax and VAT Returns via downloadable XML files. For further information on the specifications of the XML files, as well as the related instructions for creation and the means of submission of the files, can be found at the TAXISNET Website. In addition, you can also download on your Personal Computer (PC) and be advised from the XML sample files that are on the TAXISNET Website.



VAT Number Validation

On-line verification of the validity of the V.A.T number issued (sponsored) by any Member State of the European Union.



VAT Personnel Search

Search on-line in the VAT Personnel list based on the search criteria such as the Section/Unit and the Location in which the VAT Officer is situated at.



VAT on eServices

The V.A.T on eServices Web-based System is addressed to registered companies (users), which are not established in a European Union (E.U) Member State, but offer electronic services (radio, television, etc) to the E.U Member States, for electronic submission of V.A.T Returns.



THESEAS-Customs&Excise

The THESEAS Web-based System is addressed to the Customs and Excise Department’s business partners in Cyprus and abroad and includes the following sub-systems: Manifest, Imports, Tarics, Bonded-warehouses, Risk Analysis and Collection and Accounting.



Industrial Development Schemes and Programmes

Electronic communication and informative form for the Industrial Development Schemes and Programmes, provided by the Industrial Development Service of the Ministry of Commerce, Industry and Tourism.



Online Application for Name Approval

Online application submitted by registered customers for company name approval.



Search Through the Registered Organisations

On-line search in the registered organisations catalogue of the Department of Registrar of Companies and Official Receiver.



Results of Name Examination

On-line search for the results of name examination.



CYS – Cyprus Organisation for Standardisation

On-line search in the Quality Standards Catalogue of the Cyprus Organisation for Standardisation. The electronic service has a plethora of search criteria.



Property Transfer Fees

On-line calculation of the immovable property transfer fees (share of ownership), according to the sale price.



Land-Units of Measurement

On-line land area conversion tool, from donum-evleck-square feet to hectare-decare-square metre and vice versa.



Elections-Results

Find out on-line the results of the running/most recently conducted elections. When the voting procedure is completed, that is the ballot-boxes are sealed, and the sorting and counting procedure starts, you can watch on-line the live results either collectively (Island Wide, Electoral Region OR District, Town OR Municipality, Parish, Village, etc) or analytically by Electoral Centre/Ballot-box.



Animals Recognition and Recording System

The Animals Recognition and Recording Web-based system of the Department of Veterinary Services, provides to registered users, the following electronic services:

Private Veterinarians
Preliminary dog registrations.

Cattle/Pig-breeders
Registration and access in data regarding their installations
and properties/farms.

Community Authorities/Cyprus Police
Online search in Dogs Register.



Department of Government Purchasing and Supply

On-line submission of suggestions on technical specifications of goods and other matters.



Research - Questionnaire of the Mental Health Services

On-line research - questionnaire conducted periodically by the Mental Health Services of the Ministry of Health, for enhancing its communication channel with the public.



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