WEB PORTAL OF THE REPUBLIC OF CYPRUS - User Evaluation Survey

User Satisfaction Survey

Your opinion is important to us!

As a visitor of the Portal, you are the one that can best contribute to its improvement and further development. We would like to kindly ask you to dedicate a few minutes of your time to complete this questionnaire.

Please be informed that your answers are anonymous and confidential, and will be used solely for the purpose of statistical analysis. We thank you in advance for your time.

Country of Residence:

1. Education Level:
Primary School
High School
College
University

2. Internet Usage Experience:
Very Good
Good
Fair
Poor

3. Age:
Under 20
20-29
30-39
40-49
50-59
Over 60

4. Sex:
Male
Female

5. For which reasons do you visit the Portal for? (Choose all applicable):
Business
Job Search
Government Information
Educational Studies
eServices
Information about Cyprus
Other

6. Have you found the information you were looking for?
Yes
Most
Some
No

7. Rate the Portal in the following points:

a. How useful are the information and services offered?
Useful Fair Not Useful I don't have an opinion

b. Did you find the information and/or services your were looking for easily?
Easily Not so easily Difficultly I don't have an opinion

c. How easy was it to find your way around the site (navigation)?
Easy Difficult I don't have an opinion

d. How helpful is the structure and organisation of the information and services offered?
Helpful Fair Not Helpful I don't have an opinion

e. Did you like the design (look and feel) of the Portal?
Nice Fair Poor I don't have an opinion

f. What is your overall rating for the Portal?
Good Fair Poor I don't have an opinion

8. Would you recommend the Portal to others?
Yes
Maybe
No

9. What do you like the most in the Portal?

10. What do you dislike the most in the Portal?

11. What would you like to see added in the Portal? (Improvements you would like to be done):